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Straight talk and smart solutions. No fancy jargon, no false promises, that’s how we turn dreams into reality with Elevant personal finance. 

Business Inquiry

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FAQs

Can I apply online to become a merchant?

Yes, you can fill out the form to initiate the on-boarding process.

Do I need to verify the identity of my customers?

Yes, all customers will go through a KYC/ID and AML/CFT check before approving the loan.

What do I need to do to enter into a merchant arrangement with you?

Go through the sales discovery process and sign the merchant agreement document.

What happens if my customer misses a payment or is unable to pay?

They can fill out our financial hardship form to receive help. Direct them to the Elevant customer page to find the Financial Hardship Form.

What industries do you cover?

Education, Home Improvement, Solar, Airconditioning & Heating, Household Appliances, Household Electronics, Furniture, Photography, Dental & Orthodontics, Travel including Flights and Accommodation, Veterinary, Health, including IVF and Audiology.

Will I be charged a fee by you?

Yes, merchant service fees apply to certain products and are based on the loan terms.

Our Practices and Policies

We’re here to help merchants stay safe.

Friendly help and support

Answers to all your questions and the help and on-going support you need.